The One Question We All Forget to Ask: Do You Have Your Own Employees

When preparing to sign a remodeling contract, there’s usually a handful of questions that everyone asks their remodeler. However, there is one important question that not everyone remembers to ask. 

When a client first meets with their remodeler, some of the most frequently asked questions are how long will the project take, what’s the remodeling process like, what are the next steps to take, and how soon can we start. However, one important question that you should always ask is, do you have your own employees? While this may seem like an insignificant question, the answer can be the difference between a sub-par or high-quality job on your project.

When your remodeler hires their own employees, they can train them on the standard they expect on all the work they do. Your remodeler can train their employees on what communication standards they expect if problems arise on a job site or an important message needs to be relayed. Your remodeler can train their employees on the standards they expect in regards to scheduling and prompt arrival time for each job. When your remodeler hires subcontractors, they can’t train subcontractors on their standards. 

Let’s look further into why having employees versus subcontractors is important!

Timing: Just like any other aspect in life, timing is key when it comes to remodeling. When your remodeler provides you with a detailed timeline for your project, you can have peace of mind and trust that they’ll stay true to their prediction when they have their own employees. By having their own employees, remodelers can properly schedule their team to ensure they have the right amount of crew members at each job site for the necessary amount of hours needed to complete the job. Creating efficient schedules also helps your remodeler to make decisions on whether they need to add more crew members to a job to ensure the job stays on track with the projected timeline and ensure your project remains a priority. 

Communication: Starting a remodeling project is like starting a new relationship and the key to any good relationship is communication. Hiring in-house employees allows your remodeler to better manage the communication amongst their employees. Your remodeler can set a communication process in place for when a problem arises, an urgent decision needs to be made, or the general manager needs to be called out to a job site. They can also establish a communication process for providing job progress updates. These communication processes allow your remodeler to always know what is happening at each job site and lessens the chance of things falling through the cracks. 

Quality Control: When your remodeler hires their own employees, it helps to set a standard quality for each job. Remodelers can train their in-house employees on certain installation methods, construction methods, and painting techniques that they expect to see on every job. By providing proper training on all methods and techniques, your remodeler can lessen the chance of potential inconsistencies. This helps your remodeler ensure that a quality job will be done on all projects. 

At KM BUILDERS, we have the largest team of in-house architect designers, design consultants, cabinet designers, estimators, purchasing and operations, accounting, and marketing. When you work with KM BUILDERS, you won’t be seen by different people for the different levels of your remodeling project. You’ll see the same people and the same faces from beginning to end on your project. The same thing goes for our construction team. We have our own crew for carpentry, painting, framing, demo, trim, cabinetry, as well as our own project managers. 

Here at KM BUILDERS, you’ll never have to worry about what kind of employees we use because we do have a 40 person in-house team. So give us a call at 210-680-5626 for your next remodeling project and we promise to give you a high-quality job with the best high-quality team. 

----KM BUILDERS is San Antonio's premier design-build remodeler specializing in kitchens, bathrooms, room additions, and whole-house remodeling. We boast the largest in-house staff in San Antonio offering architectural design, interior design, and cabinet design for all your home remodeling needs!----